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Reporting Identity Theft

How to report identity theft

Greater Alliance FCU will never ask you to confirm your account number, PIN, password or any other personal information via e-mail, text or voice call. If you are concerned that you have received fraudulent e-mail, text or call, disclosed confidential information or have questions about online security, immediately contact our Service Support Department at 201-599-5500.

To report fraud at the three major credit bureaus, contact their fraud departments and request that a fraud alert be placed on your credit file.

Equifax (www.equifax.com): 1-800-525-6285

Experian (www.experian.com): 1-888-397-3742

TransUnion (www.transunion.com): 1-800-680-7289

Next, close the accounts that you know or believe have been tampered with, and contact all your banks, credit card issuers and other creditors on your own to report identity theft and protect your rights.

If you suspect your Social Security number has been compromised, call the Social Security Administration hotline at 1-877-438-4338 or locate and contact your local Social Security office.

Finally, file a complaint with the Federal Trade Commission (FTC), which maintains a database of identity theft cases used by law enforcement for investigations, and can advise you on your next steps. You may also report identity theft to the FTC by calling 1-877-382-4357.

Here are some additional links to help you learn more about how to protect yourself from identity theft and what to do if it happens to you.

Federal Trade Commission tips

Staysafe Online Security Information